What kind of power is required?
You are expected to supply an electrical outlet. Our bounce houses plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. If you would like to set up a bounce house at a park or place without an electrical outlet within 50ft, let us know as we can provide for a generator for an additional charge.
What type of surface can the bounce house be placed on?
The safest surface is a level grassy area. However, we can also set up on concrete or asphalt. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event.
How do we get the area ready for the inflatable?
The area must be free of objects that may damage the inflatables. This includes superficial tree roots, sharp sticks, rocks, sprinkler heads and animal waste. If setting up on hard surfaces such as asphalt or concrete, please sweep the area. The area must be flat. Set-up area is at the discretion of Play Time, LLC, who reserves the right to refuse set-up at any area deemed unsafe. Please do not water the lawn within 24 hours, or cut the grass within 72 hours of the party.
Are your inflatables clean?
We clean and sanitize each unit after every rental, and store them indoors to maintain a “like-new” condition. We do this so you can feel secure that the surfaces your children are coming in contact with are clean and germ-free. In addition to cleaning, we also safety check and troubleshoot all equipment after set-up and prior to play. This way, you are always guaranteed a unit that is safe, clean and in good working order.
What are the bounce house rules?
- Adult supervision is required at all times.
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- No shoes, eyeglasses, food, gum, candy, or drinks.
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- No climbing on the walls or netting.
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- No flipping, somersaults, wrestling, or fighting.
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- Riders should always slide feet first.
- Do not slide head first.
- No SILLY STRING!
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- Allow only the same size kids to bounce at a time.
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When is payment due?
A $50 deposit is required at the time of booking. For events in which the total bill exceeds $500, a 20% deposit is required two weeks prior to the event.
What do you do in the case of bad weather?
Due to safety reasons, we cannot operate the inflatables in rainy weather. If we are unable to set up the equipment, we will refund your deposit. If we set up the equipment and must take it down early due to the weather, you will be charged the travel/delivery fee plus the prorated fee for the time that the equipment was used. |